Refund Policy
At​​​​​​ Champion Systems Solutions, our goal is to deliver excellent technology education and learning services to our clients. We really value the quality of our direction and the delight of our ​​​​​​customers.
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1. Service-Based Refunds
Since​​​​​​ our learning sessions require professional time, are of instructional nature, and involve digital setup, refunds are typically not available once a session has been handed down, completed, or started.
Nevertheless, refunds can be given in situations such as:
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The session was not delivered as planned due to an internal mistake.
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The customer was billed for the same session incorrectly or multiple times.
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The session was cancelled before the commencement of the learning ​​​​​​session.
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2. Non-Refundable Services
Refunds will not be applicable for:
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Learning sessions which have been completed and are related to installation or configuration concepts.
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Once an educator has physically arrived at the location and the online learning session has been started, no refunds will be issued for the session.
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Any purchases of third-party software, hardware, or licensing made on the client's behalf will not be ​​​​​​refundable.
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3. Refund Request Procedure
If​​​​​​ you want to get your money back, email or call our support team no more than 7 business days after your session:
📧 Email: support@championsystemssolutions.com
📞 Phone: (888) 248-4898
We will get back to you regarding your request within 5-7 business days. Any refunds that have been authorized will be credited back to your original payment method.
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4. Contact
If you have any questions about this Refund Policy, please contact Champion Systems Solutions by using the contact information ​​​​​​below.