Refund Policy
At Champion Systems Solutions, our goal is to deliver high-quality technology education and guidance to our clients. We really value the quality of our direction and the delight of our customers.
1. Service-Based Refunds
Since our learning sessions require professional time, are of instructional nature, and involve guided setup assistance, refunds are typically not available once a session has been handed down, completed, or started.
Nevertheless, refunds can be given in situations such as:
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The session was not delivered as planned due to an internal mistake.
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The customer was billed for the same session incorrectly or multiple times.
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The session was cancelled before the commencement of the learning session.
2. Non-Refundable Services
Refunds will not be applicable for:
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Learning sessions which have been completed and are related to setup and configuration guidance.
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Once a session has been scheduled and started and the online learning session has been started, no refunds will be issued for the session.
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Any third-party software, hardware, or licensing purchased independently by the client will not be refundable.
3. Refund Request Procedure
If you want to get your money back, email or call our support team no more than 7 business days after your session:
📧 Email: info@championsystemssolutions.com
📞 Phone: (888) 248-4898
We will get back to you regarding your request within 5-7 business days. Any refunds that have been authorized will be credited back to your original payment method.
4. Contact
If you have any questions about this Refund Policy, please contact Champion Systems Solutions by using the contact information below.