Privacy Policy

Champion Systems Solutions Inc. ("we," "our," or "us") respects your business privacy and works to protect the corporate and personal information you share with us.

This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website (www.championsystemssolutions.com), send a contact inquiry, request a commercial quote, or buy hardware from Champion Systems Solutions Inc.

By using our website or sending a purchase inquiry, you agree to this Privacy Policy. If you do not agree with it, please stop using the site.

1. Who We Are

Champion Systems Solutions Inc. is an independent reseller of commercial IT hardware and workplace technology equipment. We are based in Campbell, California. Our work includes physical hardware procurement, enterprise printer and supply distribution, commercial computer and workstation sales, network hardware supply, and structured hardware refresh agreements for businesses, small companies, healthcare facilities, and schools.

Administrative Office:

Champion Systems Solutions Inc.

184 Victor Ave, Campbell, CA 95008, USA

Toll-Free Phone: +1 (888) 248-4898

Email: info@championsystemssolutions.com

2. Information We Collect

We collect only the business and contact details needed to provide product quotes, process purchase orders, arrange warehouse fulfillment, schedule freight delivery, and manage customer accounts.

Information You Provide Directly

When you request a quote, fill out an order form, or speak with our sales team, we may collect:

Full name and job title
Company or organization name
Business email address and phone number
Billing address and physical shipping or delivery address
Purchase Order (PO) details, product SKUs, quantities, and inquiry notes
Payment details, which are processed through PCI-compliant merchant processors

Automatically Collected Technical Information

When you browse our online catalog, our servers may record:

IP address and general location, such as city and state
Browser type, operating system, and device type
Pages viewed, links clicked, and time spent in our catalog
Referral source, such as a search engine query or direct link

We use this technical data only for system administration, fraud checks, and improving website performance.

3. How We Use Your Information

We use the business information we collect for valid sales and order fulfillment needs. This includes:

Creating commercial hardware quotes and processing sales orders
Sending orders to regional distribution warehouses for packing and palletizing
Arranging parcel and commercial freight (LTL) deliveries
Sending company invoices, payment receipts, and tracking notices
Helping clients register manufacturer warranties and send related documents
Handling Return Merchandise Authorization (RMA) requests and customer questions
Meeting applicable tax, legal, and accounting requirements
Providing business technical support exclusively to organization customers.

We do not sell, rent, or trade your personal or business information to outside parties for marketing or advertising.

4. Cookies and Analytics Technologies

Our website may use standard cookies and analytics tools, including Google Analytics. These tools help us check site performance, understand traffic patterns, and make the catalog easier to use.

Cookies help us see:

Overall catalog traffic and the hardware categories people view most
Average visit lengths and the paths visitors take through the site
Site performance and page loading speeds

You can set your browser to reject cookies or notify you when cookies are sent. If you turn cookies off, you can still browse our hardware catalog and send contact inquiries.

5. Information Sharing & Third-Party Disclosure

Champion Systems Solutions Inc. does not sell, rent, or lease customer lists. We share information only with service partners that are needed for our normal business operations.

Logistics & Freight Carriers: We provide delivery addresses, contact names, and phone numbers to approved parcel carriers, such as UPS and FedEx, and to LTL freight companies. They use this information only to deliver physical hardware shipments.

Payment Processors: Financial transactions go through secure, encrypted merchant payment gateways. We do not keep full credit card numbers on our local servers.

Authorized Warehouses: We send shipping details to our distribution and warehouse fulfillment partners so they can prepare and ship physical equipment.

Legal & Regulatory Compliance: We may share information when the law, a subpoena, or a government inquiry requires it. We may also do so to help prevent fraudulent or unauthorized transactions.

All third-party service partners must keep customer data confidential under their contracts. They may not use it for any other purpose.

6. Data Security

We use industry-standard technical, administrative, and physical safeguards to protect your business information from unauthorized access, loss, changes, or misuse. Our site uses HTTPS encryption (SSL/TLS) to protect data while it is being sent. No electronic system for sending or storing data is completely risk-free, but we regularly review and update our security practices to help protect customer records.

7. Your Privacy Rights (California Consumer Privacy Act - CCPA)

If your business or contact staff are located in California, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You may request information about the types of personal information we collect, along with the specific information we have collected.

Right to Delete: You may ask us to delete your personal information, except where business or record-keeping laws require us to keep it, such as tax or invoice records.

Right to Opt-Out of Sale: We do not sell or share personal data for money or other valuable consideration.

Right to Non-Discrimination: We will not treat any client or user unfairly for exercising their privacy rights under the law.

To submit a verified privacy request, email info@championsystemssolutions.com or call our toll-free line at +1 (888) 248-4898. We will review and respond to verifiable requests within 45 days.

8. Children's Privacy

Our website and commercial services are intended only for business professionals, educational institutions, and adults aged 18 and older. We do not knowingly collect information from children under 13. If we learn that a minor has submitted personal data, we will delete it promptly.

9. External Links & Third-Party Resources

Our catalog may contain links to manufacturer specification sheets, documentation portals, or industry references. We are not responsible for the privacy practices, content, or terms of outside websites. Please read the privacy statements for any external sites you visit.

10. Data Retention

We keep business contact details and order records only as long as needed to complete commercial orders, provide warranty support, resolve disputes, and meet legal, accounting, and tax requirements. Once records are no longer needed, we securely destroy or anonymize them.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time when our operating procedures, supplier logistics, or privacy laws change. Any changes will appear on this page, along with a revised "Effective Date" at the top.

12. Contact Information

For questions about this Privacy Policy, your data rights, or our business practices, contact our administrative office:

Company Name: Champion Systems Solutions Inc.

Office Address: 184 Victor Ave, Campbell, CA 95008, USA

Phone: +1 (888) 248-4898

Email: info@championsystemssolutions.com

Business Hours: Monday - Friday, 09:00 AM - 6:00 PM PST