Welcome to Champion Systems Solutions. These Terms and Conditions outline the purchasing rules, order fulfillment policies, and guidelines governing the use of our website (www.championsystemssolutions.com) and commercial hardware purchases from Champion Systems Solutions Inc. By browsing our catalog, requesting a quotation, or placing an order, your business agrees to be bound by these terms.
1. Who We Are
Champion Systems Solutions Inc. operates as an independent commercial IT hardware reseller and workplace technology equipment supplier. We specialize in physical equipment procurement and direct hardware sales for businesses, corporate offices, healthcare facilities, and educational institutions.
Our commercial product categories include:
-
Commercial laser printers and multifunction enterprise copiers
-
Original equipment manufacturer (OEM) toner cartridges and printing consumables
-
High-speed document capture scanners and flatbed digitizing hardware
-
Business desktop workstations, corporate laptops, and multi-display monitors
-
Commercial networking equipment, enterprise switches, and workplace routers
-
Scheduled corporate hardware refresh and bulk procurement agreements
2. Product Condition & Order Acceptance
Product Authenticity: Every piece of hardware, printer, and supply item sold through our catalog is brand-new, genuine, and factory-sealed in its original manufacturer packaging.
Order Confirmation: Submitting an online order or quote inquiry does not guarantee product availability. An order is formally confirmed only after payment verification clears or after our corporate desk formally approves a written Purchase Order (PO).
Catalog Details & Pricing: We make every reasonable effort to maintain accurate product descriptions, manufacturer part numbers (SKUs), and pricing. If an item is listed with an inaccurate price or specification due to a clerical or distributor feed error, we reserve the right to cancel or revise the order prior to shipment.
3. Commercial Pricing & Payment Terms
Accepted Payment Methods: We accept major commercial credit cards, corporate debit cards, direct bank wire transfers, Automated Clearing House (ACH) payments, and pre-approved corporate Purchase Orders with Net terms.
Payment Schedule: All orders must be paid in full prior to warehouse dispatch unless custom corporate Net credit terms have been approved in writing.
Price Adjustments: Commercial hardware prices reflect market availability and distributor supply chains. Once an order is fully paid or an authorized Purchase Order is accepted, we honor the agreed price without subsequent adjustments.
4. Order Processing, Warehouse Fulfillment & Shipping
Fulfillment Routing: Confirmed orders are coordinated through our administrative office and routed directly to authorized regional commercial distribution warehouses for packing, palletizing, and dispatch.
Shipping Carriers: We deliver across the United States using reputable parcel services (such as national ground carriers) and licensed commercial freight (LTL) carriers for heavy or bulk freight.
Tracking & Delivery Times: Tracking information is generated and emailed to the purchaser as soon as the carrier collects the physical shipment from the distribution facility. Standard order processing takes 1 to 2 business days, followed by standard carrier transit times.
Receiving Responsibilities: Standard parcel shipments are delivered to the provided commercial address. For palletized, freight, or oversized equipment (such as standalone multifunction copiers), the customer is responsible for providing an accessible receiving area, loading dock, or pallet-jack/forklift access.
Inspection Upon Arrival: Purchasers must inspect all boxes upon delivery. If an item arrives with visible shipping damage, crushed packaging, or missing pieces, note the damage with the delivery driver on the carrier manifest and notify our team at info@championsystemssolutions.com within 48 hours so we can initiate a carrier claim and arrange a replacement unit.
5. Manufacturer Warranties & Product Servicing
Original Manufacturer Coverage: All commercial equipment, printers, computers, and networking devices sold by Champion Systems Solutions Inc. are backed by direct warranties from their original equipment manufacturers.
Warranty Claims: Warranty coverage, parts replacement, and manufacturer specifications are governed exclusively by the respective manufacturer’s standard warranty terms.
Administrative Assistance: Our customer service team assists corporate buyers with warranty registration and documentation routing.
No Uncertified Servicing: We operate exclusively as a physical hardware reseller and do not perform repairs, physical disassembly, or device servicing of any kind.
6. Return Merchandise Authorization (RMA) & Order Cancellations
Order Cancellations: Customers may request an order cancellation at no cost before the hardware enters warehouse packaging and freight staging.
Standard Return Window: Unopened, factory-sealed hardware in its original packaging may be returned within 30 days of delivery.
RMA Requirement: All returns require an approved Return Merchandise Authorization (RMA) number issued by our customer desk. Shipments sent back without a valid RMA number will be refused.
Restocking Fees & Condition: Returned items must remain 100% factory-sealed and undamaged. A standard restocking fee of up to 15% may apply to cover warehouse return handling and logistics, depending on the equipment category. Opened, registered, or used consumable items (such as opened toner cartridges) are non-returnable.
7. Limitation of Liability
Champion Systems Solutions Inc. supplies authentic, factory-sealed commercial technology. To the fullest extent permitted by applicable law:
Champion Systems Solutions Inc. is not liable for indirect, incidental, special, punitive, or consequential damages, including loss of revenue, business interruption, or carrier-related delivery delays.
Our total commercial liability for any claim arising from an order or purchase agreement will not exceed the actual purchase price paid by the customer for the specific physical equipment in dispute.
8. Intellectual Property & Trademarks
Site Materials: All original text, product catalog layouts, graphics, and proprietary content on this website are the property of Champion Systems Solutions Inc.
Trademark Disclaimer: All product names, logos, model numbers, and trademarks referenced on this website belong entirely to their respective trademark holders. They are used on this site solely for product compatibility, physical hardware identification, and genuine commercial reselling purposes. Champion Systems Solutions Inc. is an independent commercial equipment reseller.
9. Commercial Data Privacy & Security
We protect corporate client information. We collect only the contact, billing, and logistics data necessary to generate commercial quotations, process invoices, coordinate warehouse deliveries, and manage client accounts. We do not sell, rent, or trade business or personal information to third parties. For comprehensive details, please review our Privacy Policy.
10. Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed under the laws of the State of California, United States, without regard to conflict of law principles. Any legal action, dispute, or proceeding relating to our commercial sales or website use must be filed exclusively in the state or federal courts located in Santa Clara County, California.
11. Contact Information
For questions about these Terms and Conditions, corporate purchase orders, product quotes, or tracking updates, please contact our administrative office:
Company Name: Champion Systems Solutions Inc.
Address: 184 Victor Ave, Campbell, CA 95008, USA
Phone: +1 (888) 248-4898
Email: info@championsystemssolutions.com
Hours of Operation: Monday - Friday, 9:00 AM - 6:00 PM PST